The terms that apply when you use ALGROW or work with us.
These terms help set clear expectations between ALGROW and the people and businesses we work with.
We agree on the work, scope and expectations before starting.
Clients are responsible for providing accurate information, access and approvals when required.
Fees and payment terms depend on the agreed service or project.
Business results can depend on many factors outside ALGROW's control.
These Terms & Conditions govern your use of the ALGROW website and, where applicable, your engagement with ALGROW for services.
By using our website, contacting us about our services or engaging us for work, you agree to these terms to the extent they apply to your interaction with us.
Specific projects or services may also be governed by separate proposals, quotations, agreements, statements of work or other written arrangements. Where such documents exist, they may contain additional terms specific to that engagement.
You may use the ALGROW website for lawful purposes and in accordance with these terms.
You must not use the website to attempt to gain unauthorised access to systems, interfere with website operations, distribute malicious software or engage in activity that could harm ALGROW or other users.
We may change, suspend or discontinue parts of the website or its content without prior notice where reasonably necessary.
ALGROW provides business and digital services that may include website development, e-commerce management, online promotion, business support and related services.
The exact scope of work depends on the service selected and what is agreed with the client.
We may recommend different approaches, tools or strategies depending on the client's business, goals and requirements.
No service should be considered included unless it is part of the agreed scope.
Before starting work, ALGROW may require information, access, approvals, assets, credentials or other materials from the client.
Work may be delayed when required information, access or approvals are not provided on time.
Where a project has a defined scope, changes requested after approval may require additional time or fees depending on the nature of the change.
We aim to communicate material changes to scope, timing or requirements before proceeding where reasonably possible.
Clients are responsible for providing accurate and complete information needed for the agreed work.
This may include business information, product details, website access, marketplace access, advertising accounts, documents, brand assets and approvals.
Clients are responsible for ensuring that information, products, content, images, documents and other materials they provide can legally be used.
Clients should keep their account credentials secure and should not provide access beyond what is reasonably required for the agreed service.
Fees depend on the services, scope and commercial terms agreed between ALGROW and the client.
Payment schedules, deposits, recurring fees or milestone payments may vary depending on the engagement.
Any applicable taxes, government charges, marketplace fees, advertising costs, third-party software costs or other external expenses may be separate from ALGROW's service fees unless expressly stated otherwise.
Additional work outside the agreed scope may be charged separately after the additional work has been discussed or approved.
If an invoice becomes overdue, ALGROW may pause work or services until the outstanding amount is resolved.
ALGROW aims to provide professional services designed to support the client's business objectives.
However, business performance and results can depend on factors outside ALGROW's control. These may include market conditions, customer behaviour, competition, pricing, product quality, platform policies, advertising performance and the client's own operations.
Unless a specific written agreement states otherwise, ALGROW does not guarantee a particular number of sales, enquiries, followers, revenue, orders, rankings or other business results.
Any performance-based offer or guarantee published by ALGROW is subject to its specific written terms and conditions.
Either party may request to end an ongoing service or project subject to any cancellation terms agreed for that engagement.
Work already completed, approved milestones, committed expenses or other amounts already due may remain payable after cancellation.
ALGROW may suspend or terminate services where there is serious misuse, non-payment, unlawful activity, repeated failure to provide required information or another material breach of the agreed terms.
Where reasonably possible, we aim to communicate concerns and provide an opportunity to resolve them before termination.
ALGROW may work with third-party platforms and services such as Amazon, Flipkart, Meesho, Meta, Google, WhatsApp, payment providers, hosting providers and other software platforms.
These platforms operate independently and may change their policies, algorithms, fees, features, requirements or availability.
ALGROW cannot guarantee the continued availability, approval or performance of a third-party platform.
Clients remain responsible for complying with the terms, policies and applicable requirements of platforms used for their business.
Unless otherwise agreed in writing, each party retains ownership of intellectual property it owned before an engagement began.
Client-provided materials, including logos, product information, photographs, documents and other content, remain the client's responsibility and ownership unless agreed otherwise.
ALGROW's pre-existing tools, processes, templates, systems, methods, know-how and reusable components remain the property of ALGROW unless expressly transferred in writing.
Ownership or usage rights for custom work delivered to a client may depend on the commercial agreement for that project.
To the extent permitted by applicable law, ALGROW will not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or services.
This may include losses related to business interruption, lost revenue, lost opportunities, loss of data or changes made by third-party platforms.
Nothing in these terms is intended to exclude or limit liability where doing so would not be permitted under applicable law.
Where a separate written agreement contains specific liability terms, those terms may apply to that engagement.
ALGROW may update its website, services, pricing, processes or these Terms & Conditions from time to time.
Updated terms will be published on this page with a revised "Last updated" date.
Changes to an existing client engagement will generally be handled according to the specific agreement governing that engagement.
These terms are intended to be governed by applicable laws of India, unless a separate written agreement provides otherwise.
Any disputes should first be discussed in good faith with the aim of reaching a practical resolution.
Where a dispute cannot be resolved informally, the appropriate courts and legal procedures applicable to the engagement will apply.
If you have a question about these terms or something related to your engagement with ALGROW, contact us.